Your package will typically arrive within 3 to 5 business days, depending on the shipping destination and any potential delays during transit.

Return policy:

We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it—unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Exchange policy:

The fastest way to get the item you want is to return the item you have and purchase the new item separately once the return has been accepted.

Arscis ships its products to several countries, including France, Germany, the Netherlands, Italy, Spain, Poland, Portugal, Austria, Luxembourg, and Belgium. We are continuously working to expand our shipping destinations to bring Arscis to even more customers worldwide.

Once the package has been shipped, you will receive follow-up information via email.

When you place a pre-order, you are purchasing a product that will be available soon. The full payment is collected at checkout. Once you pay your pre-order product we will send it out to you as soon as possible.

Pre-orders typically take around 30 to 40 days to be completed and shipped.